---

1. **Definition of Vulnerable Families:** According to the "Social Safety Net Enhancement Project" approved by the Executive Yuan on February 26, 2018, "vulnerable families" refers to families at risk or facing multiple issues such as poverty, crime, unemployment, substance abuse, teenage parenting, the need to care for children with severe disabilities, or insufficient family care functions. These factors create physical, physiological, psychological, or environmental vulnerabilities that require multiple supports and service interventions.
2. **Reporting Platform:** "E-Care" ( https://ecare.mohw.gov.tw/ )
3. **Reporting Precautions:** (1) Please provide detailed reasons for reporting, basic information of the children/youth and parents/guardians, contact methods, and other relevant info to shorten the screening process and expedite services. (2) For suspected cases of child protection, domestic violence, or sexual assault, please report immediately via the **113 Protection Hotline** or contact the City’s Domestic Violence and Sexual Assault Prevention Center. (3) If a family member or minor is suspected of having suicidal thoughts or behaviors, please also report to the City Community Mental Health Center ( https://mental.tycg.gov.tw/cl.aspx?n=554).
4. **Contact Unit:** Social Work Division, Department of Social Welfare. Phone: 03-3322101 ext. 6409, 6410.